If your question does not appear below, please get in touch!
Can I order one item?
Of course, you can buy a single item from any of our collections, they make the perfect gift. Please note that if you wish to make a larger order of 20 or more pieces, we do require a 50% confirmation deposit. Send us an email using the address at the top of your screen and we will be able to assist you further.
Can I add personal touches?
How long will it take to create and send my order?
All of our products are handmade and can vary on the size of your order and availability of materials. If you are placing a large order for a wedding or party, we advise that you place the order 3 months ahead of the occasion. We will be able to give a more specific time frame when you order.
Do I need to pay a deposit when placing an order?
Yes, for orders containing 6 or more items, a confirmation deposit of 50% would be required.
Could fresh flowers be used to decorate my favour box?
Unfortunatley, we cannot use fresh flowers in the creation of our gift pacakging due to the paper based materials that our boxes and bags are made from. We use silk and foam flowers instead which are chosen for their realistic qualities and are bound with safety tape to ensure no sharp ends.
Will my boxes arrive assembled?
Due to postage, we send the majority of our products flat pack ready for you to easily assemble when they arrive. Instructions will be included and a video is available on our social media platforms. Links to these are at the bottom of our website. No tools or equipment are required due to the simple design and construction, a few simple folds and they will pop up!
How much is postage and packaging?
Postage and Packaging will depend on the size of your order. We can give an accruate costing when you place your order. For most smaller orders weighing 1kg or less, we charge £3.95. We mostly use Royal Mail 1st Class when sending out our orders.